Botnation — Build AI chatbots for support & sales

Botnation is a no-code chatbot builder for businesses to automate customer support and lead generation across platforms

Botnation is an AI chatbot builder that allows businesses to create and deploy automated conversation workflows without writing code. This platform is designed for customer service managers and marketing teams who need to scale their communications across multiple digital channels including websites, Facebook Messenger, and WhatsApp. By using Botnation, companies can automate routine inquiries, qualify leads through interactive dialogues, and provide instant support during off-hours. The platform provides a visual interface for designing conversational logic, making it accessible to team members without technical backgrounds. Features include natural language processing (NLP) to understand user intent and internal variables to personalize user journeys based on previous data. Business owners can integrate their bots with external databases and CRMs to ensure customer records remain updated in real-time. Verified on surfai.app, this tool helps reduce the volume of support tickets while increasing conversion rates via pro-active engagement. Botnation includes built-in A/B testing tools that allow you to experiment with different conversation flows to see which paths lead to higher completion rates. The analytics dashboard provides granular data on user interactions, identifying where visitors drop off or common questions that need better automated responses. It also supports human takeover features, enabling live agents to jump into conversations when complex issues arise. Botnation operates on a freemium model where you can build and test your bot for free, with paid plans based on usage and advanced channel integrations starting for as little as $11 per month.

• Pricing: freemium

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