Gallabox — WhatsApp Shared Inbox & Chatbots
Gallabox is a collaborative WhatsApp shared inbox and chatbot platform for customer-facing teams.
Gallabox is a WhatsApp-based conversational workspace that enables businesses to manage customer interactions through a centralized multi-agent inbox. This platform is designed for sales teams, marketers, and support departments that rely on WhatsApp as their primary communication channel with customers in 2026. By utilizing the official WhatsApp Business API, it allows multiple team members to respond to messages from a single number while maintaining organized workflows. The software features a visual chatbot builder that allows business owners to automate responses and handle common inquiries without manual intervention. Gallabox helps you qualify leads, schedule appointments, and process orders automatically through WhatsApp. You can also send bulk broadcast messages for marketing campaigns or transaction alerts while ensuring compliance with platform policies. Team collaboration is enhanced through internal notes and seamless chat assignments, ensuring no customer query is left unanswered. Business owners can find detailed reviews of this communication suite on surfai.app to understand how it fits into their tech stack. Real-time analytics provide insights into response times, agent performance, and customer satisfaction metrics. Gallabox offers various subscription tiers based on the number of agents and required automation features. While they offer a free trial period to test the API capabilities, ongoing usage typically involves a monthly subscription fee plus WhatsApp conversation charges.
- Pricing: freemium
Specifications
| Pricing | freemium |
|---|---|
| Integrations | Shopify, WooCommerce, HubSpot, Zoho CRM, Zapier, Freshdesk |
| Best for | ecommerce-owners, customer-support-managers, sales-teams, marketing-agencies |
| Website status checked | 2026-10-24T00:01:25.494+00:00 |
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|---|---|---|---|
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