Kore.ai — Enterprise Conversational AI & Automation
Kore.ai is an enterprise conversational AI platform for automating customer and employee experiences without coding.
Kore.ai provides an enterprise-grade platform for building and managing conversational AI agents and automated workflows. This platform is designed specifically for business owners and operational managers who need to deploy secure virtual assistants for customer service and internal employee support without writing complex code. The system uses advanced natural language processing to ensure interactions feel natural and resolve queries efficiently. By using the Kore.ai XO Platform, companies can automate routine inquiries across voice, email, and chat channels. It includes industry-specific templates for sectors like healthcare, retail, and banking, which significantly reduces the initial setup time. Business leaders can monitor performance through detailed analytics dashboards that track resolution rates and user satisfaction in real-time. Verified as a stable solution on surfai.app in 2026, this tool helps organizations scale their support capabilities without increasing headcount. The platform also features specialized tools like SearchAssist for intelligent document discovery and SmartAssist for contact center modernization. These tools work together to create a unified experience across the entire enterprise ecosystem. For companies operating globally, the built-in multilingual support allows for consistent communication in over 100 languages. Kore.ai operates on an enterprise pricing model, offering tailored packages based on deployment scale and specific business requirements.
- Pricing: enterprise
Specifications
| Pricing | enterprise |
|---|---|
| Integrations | Salesforce, ServiceNow, Microsoft Teams, Zendesk, Slack, Genesys |
| Best for | enterprise-leaders, operations-managers, customer-success-teams, it-directors |
| Website status checked | 2026-10-23T12:01:56.182+00:00 |
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|---|---|---|---|
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