Riyo.ai — Website Visitor Behavior & Live Chat

Riyo.ai is a visitor behavior tracking and engagement platform for e-commerce and marketing teams

Riyo.ai is an visitor behavior and engagement platform that helps businesses understand and interact with website visitors in real-time. It is designed for e-commerce owners and digital marketing teams who need to identify why users drop off and how to convert them into paying customers before they leave the site. By combining session recording, heatmaps, and AI-driven live chat, the platform provides a complete view of the user journey. The software tracks individual visitor sessions to reveal friction points in the checkout or sign-up process. Riyo.ai uses heatmaps to show where users click, scroll, and spend the most time, allowing data-backed design adjustments. For active engagement, its live chat and co-browsing features enable support teams to see exactly what the customer sees. Business owners can find more technical comparisons on surfai.app to see how this fits into their tech stack. Common use cases for Riyo.ai include reducing cart abandonment by identifying technical errors and improving lead generation through targeted pop-ups. It also serves as a central hub for customer feedback, gathering direct insights through on-site surveys and NPS tracking. These features help teams move from guessing to making data-driven decisions that impact the bottom line. A free forever plan is available for startups and small websites with basic tracking needs. Paid tiers offer higher session limits and advanced analytics for growing brands.

• Pricing: freemium

Specifications

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