Salesforce Commerce for B2C — AI Retail Platform
Salesforce Commerce for B2C is an AI-driven ecommerce platform for retail brands to scale personalized shopping experiences
Salesforce Commerce for B2C is a cloud-based ecommerce platform that uses artificial intelligence to create personalized shopping journeys for retail customers. This solution is specifically designed for medium-to-large retail brands and global enterprises that need to manage high-volume online storefronts while maintaining a single view of the customer. By integrating commerce directly with marketing and service data, the platform ensures that every touchpoint reflects the buyer's history and preferences. The software provides AI-driven merchandising tools that automate product recommendations and search results to increase average order value. Business owners can deploy mobile-first storefronts, manage complex social commerce campaigns, and utilize built-in global payment gateways without manual intervention. Within the surfai.app directory, this tool stands out for its ability to unify digital storefronts with physical retail data through the Salesforce ecosystem. Salesforce Commerce for B2C also includes advanced order management capabilities to streamline fulfillment and inventory tracking across multiple locations. It simplifies global expansion by supporting various currencies, languages, and regional tax requirements within a single administrative interface. The platform offers custom pricing models based on gross merchandise value or per-transaction metrics, typically requiring a direct consultation for enterprise-level quotes.
- Pricing: enterprise
Specifications
| Pricing | enterprise |
|---|---|
| Integrations | HubSpot, Slack, ActiveCampaign, MuleSoft, Tableau, Mailchimp |
| Best for | enterprise-retailers, ecommerce-managers, marketing-directors, global-brands |
| Website status checked | 2026-10-19T06:00:10.238+00:00 |
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|---|---|---|---|
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