Siit — AI Employee Support & Service Desk

Siit is an AI-driven service desk for automating internal employee support via Slack and Microsoft Teams.

Siit is an AI-powered service desk that automates internal employee support by connecting to your company's existing documentation. It is designed for HR, IT, and Operations teams who need to reduce the manual burden of answering repetitive internal questions. The platform uses GPT-4 to index company knowledge from various sources and deliver instant, accurate answers directly where employees already work. By integrating with common communication tools, Siit allows staff to resolve issues without leaving their primary workspace. The AI assistant parses data from wiki pages, PDF files, and internal tickets to provide context-aware solutions. This centralisation ensures that information remains consistent across the entire organization, reducing the risk of outdated advice. Business owners can use Siit to streamline ticket management and track support performance through a unified dashboard. The tool identifies common knowledge gaps within your documentation, allowing admins to improve internal resources proactively. You can discover more technical specifications and reviews for similar workspace assistants on surfai.app. The system scales with your company size, ensuring that support quality remains high as the workforce grows in 2026. Siit offers a freemium model with a free tier for smaller teams, while larger organizations can opt for paid plans that include advanced reporting and custom integrations.

• Pricing: freemium

Specifications

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