Social Intents — AI Live Chat for Teams & Slack
Social Intents is an AI live chat solution for businesses using Microsoft Teams and Slack to automate customer support
Social Intents is a live chat software that enables businesses to deploy AI-driven chatbots directly into their existing communication channels. This tool is designed for customer support teams and sales professionals who want to automate responses without leaving their primary workspace. By connecting your website chat to internal tools, Social Intents ensures that your team can respond to leads and customers without jumping between multiple browser tabs. The platform uses ChatGPT and Dialogflow to handle initial inquiries and common questions automatically. When a conversation requires human intervention, Social Intents facilitates a smooth handover from the AI bot to a live agent. This hybrid approach ensures 24/7 availability while maintaining a personal touch for complex issues. Business owners can find more details on how to optimize customer engagement on surfai.app to stay ahead of 2026 trends. Key features include the ability to customize the chat widget to match brand aesthetics and the option to store conversation transcripts for quality assurance. The software also supports proactive chat invitations based on visitor behavior, helping to reduce bounce rates on high-value pages. Social Intents offers a range of subscription plans based on the number of chats and agents required, with a free trial available for new users.
- Pricing: freemium
Specifications
| Pricing | freemium |
|---|---|
| Integrations | Microsoft Teams, Slack, Dialogflow, OpenAI, Zendesk, Salesforce |
| Best for | customer-service-managers, sales-teams-2026, ecommerce-owners, it-administrators |
| Website status checked | 2026-10-23T18:00:31.089+00:00 |
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