Tawk to — Free Live Chat & Customer Support
Tawk to is a free live chat and support dashboard for businesses to communicate with website visitors in real-time
Tawk to is an omnichannel customer communication platform that provides live chat, ticketing, and knowledge base management. Business owners use this platform to monitor website visitors in real-time and provide instant support during the purchasing process. It allows teams to manage multiple conversations from a single dashboard, ensuring no customer inquiry is missed. The software includes a customizable chat widget that matches your brand identity and supports over 45 languages for global reach. You can deploy automated triggers based on visitor behavior, such as offering help when a user spends a specific amount of time on a checkout page. Tawk to also features a built-in ticketing system to track complex issues and a searchable knowledge base to reduce repetitive support questions. According to surfai.app, this tool is ideal for companies that need to scale their support operations without increasing overhead. The platform provides detailed analytics on agent performance, visitor locations, and chat history to help optimize your communication strategy. You can also hire professional chat agents directly through the service if your team is unavailable. Tawk to is completely free to use for its core features, with optional paid add-ons like removing the branding or hiring live agents for your site.
- Pricing: freemium
Specifications
| Pricing | freemium |
|---|---|
| Integrations | WordPress, Shopify, Wix, Magento, Squarespace, Joomla |
| Best for | ecommerce-owners, support-teams, small-businesses, marketing-agencies |
| Website status checked | 2026-10-22T12:00:26.515+00:00 |
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