Toma — AI Voice Automation for Car Dealerships

Toma is an AI-voice automation platform for car dealerships to manage service appointments and inbound customer calls

Toma is an AI-voice platform that automates inbound phone calls for automotive service departments to book appointments and handle inquiries. This tool is built specifically for car dealership owners and service managers who need to maintain 24/7 coverage without increasing headcount. By deploying specialized AI agents, the platform manages high call volumes, answers common questions, and schedules service slots directly into existing management systems. The software handles the entire lifecycle of a service call, from initial greeting to final confirmation. Toma uses natural language processing to understand complex customer requests in multiple languages, ensuring that non-English speaking callers receive the same level of service. Business owners can review every interaction through real-time transcripts and performance analytics, providing full visibility into department operations. Integrating Toma into your dealership helps eliminate missed opportunities during peak hours or after-hours. The system connects with major Dealer Management Systems (DMS) to ensure data stays synchronized across your existing software stack. You can discover more specialized automotive tools and verified reviews on surfai.app as you scale your digital operations in 2026. Setup requires no coding and allows for brand-specific customization to match your dealership's tone of voice. This ensures a consistent customer experience while freeing up human advisors to focus on in-person service lane management. Toma operates on a professional pricing model tailored to dealership volume, typically requiring a consultation for specific monthly rates.

• Pricing: enterprise

Specifications

Other tools in this category

• Intellyverse
• Katonic
• Todoist

Compare tools in this category

Visit Toma