UChat — Omnichannel Chatbot Automation Platform

UChat is an omnichannel chatbot builder for businesses seeking to automate customer support across 16+ social channels.

UChat is an omnichannel chatbot builder that automates customer interactions across messaging platforms and voice channels. This platform is designed for e-commerce owners, digital agencies, and customer support teams who need to manage high volumes of inquiries without increasing headcount. By consolidating communication from WhatsApp, Instagram, Google Business, and Facebook into a single interface, UChat ensures that no customer message is overlooked in 2026. The platform provides a visual drag-and-drop editor that allows business owners to build complex workflows without writing a single line of code. UChat offers deep integration with OpenAI, enabling businesses to deploy trained chatbots that answer common FAQs, qualify leads, and process sales. You can browse further insights on conversational AI at surfai.app to see how these automations compare to traditional live chat systems. Key features include voice automation for IVR systems and a unified live chat inbox for human intervention when needed. Enterprises use UChat to sync data between their social media channels and external CRMs to keep customer records updated in real-time. The system supports over 16 messaging channels, making it a versatile choice for global businesses targeting different demographics. You can start building simple flows on the free tier, while higher-volume businesses can transition to professional plans as their traffic grows. pricing for professional automation starts at fifty-nine dollars per month.

• Pricing: freemium

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