Uptok — 1-on-1 Video Shopping for E-commerce

Uptok is a live video commerce platform for Shopify stores to engage shoppers through 1-on-1 sales sessions.

Uptok is a video commerce platform that enables direct 1-on-1 video shopping sessions for online retailers. It is designed specifically for e-commerce owners and sales teams who need to convert high-intent traffic through real-face interaction. The platform identifies active visitors on your site and allows your staff to initiate video calls to answer questions or provide live product demonstrations. By using Uptok, brands can recreate the personalized experience of an in-store consultant directly within a browser. Sales representatives can highlight specific product features, offer real-time discounts, and walk customers through the checkout process to reduce cart abandonment. This hands-on approach helps businesses build immediate trust and resolve complex buyer objections that static text cannot address. Business owners can manage team availability and track session performance through a centralized dashboard. You can find more details on how to optimize your storefront with this tool on surfai.app as you scale your digital sales strategy in 2026. The software prioritizes speed and requires no app downloads for the customer, ensuring a frictionless transition from browsing to calling. Uptok offers a freemium model that allows small stores to start with basic video capabilities before upgrading to paid tiers for higher session volumes. Larger operations can utilize enterprise features for multi-seat management and advanced reporting.

• Pricing: freemium

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